SoftSkills,Customer Relationship Management,soft skills training,corporate training
公司介绍:
关键字搜索:
training,softskills,call center training,customer service training,customer relationship management,customer service in call centers,customer service in the hospitality industry,customer service in healthcare,customer service in the front office,social media and customer service,communication strategies,assertiveness and self confidence,creative problem solving,motivating employees,emotional intelligence,interpersonal skills,team building,employability skills,values & ethics,stress management,decision making,business writing,attitude,time management,conflict management,change management,negotiation skills,leadership development,supervisory skills,diversity/ intercultural communication,cross cultural/diversity training,hospitality training,training in hospitality call centers,healthcare training,training in healthcare call centers,training in media call centers,training in newspaper call centers,softskills philosophy,crm training,diversity in business,intercultural communication at work,generational diversity training,cultural diversity training,training in intercultural communication,best practices in call center management,skills assessment for call center employees,training and empowerment tools for frontline employees, supervisors, managers and senior level executives,developing sales skills for the call center,developing negotiation skills in the call center,agent performance management,agent incentive planning,evaluating business processes in the call center