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- freshdesk | 3CX Forums
FreshDesk ist a ticketing system and FreshSales is a CRM, both are tools of Indian company FreshWorks
- Freshdesk CRM integration | Guide | 3CX Forums
Integrate your Freshdesk CRM system with 3CX in order to: Create a new contact automatically when a call is made or received from to an unknown number; Have the customer record brought up to you automatically when you receive an inbound call; Launch calls straight from Freshdesk via 3CX, using the 3CX Click2Call Browser extensions
- Freshdesk CRM Integration with 3CX PBX
Integrate your Freshdesk CRM with 3CX's PBX PRO Edition It only requires a few easy steps before you can launch call from Freshdesk via 3CX and not only
- Freshdesk ticket creation | 3CX Forums
Hi Emesto, with regards to freshdesk and 3cx is the following process of events correct a call comes in and an Agent answers Freshdesk should open on the agents PC where they can (write Note) and a contact logged to 3cx contacts and once call is completed the call is logged as a ticket
- The integration 3CX-Freshdesk not running
That I presume is a contact ID from Freshdesk, is not the phone number I saw that the phone number for local calls appears in 3CX incoming calls without country ID, like 077xxx and the same are test contacts in Freshdesk Thank you very much for your support, Andrei
- 3CX and Freshdesk
Our company call center is currently facing an issue As our customer call volume has increased, we integrated the 3XC call application with our Freshdesk Since this integration, we have noticed that when we receive a customer call, Freshdesk does not create a new customer task on the platform
- Freshdesk API - Ticket ID Input | 3CX Forums
Hi all, I was wondering if you can assist with the below please I am trying to make a CFD where the end user enters in their ticket ID, and it will read
- Freshdesk integration | 3CX Forums
Hello, We want to install the 3CX Freshdesk integration We have 3CX V15 0 60903 0 and an active Freshdesk account
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