hcna will help you resolve the conflicts in your organization that can impact on the efficiency, quality of care and patient safety. we give you the skills to develop an organizational culture that welcomes conflict and uses it constructively to build collaborative solutions that reflect the rich diversity of your organization and its community.
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administration, alternative dispute resolution, board of trustees, collaboration , collaborative problem solving, collaborative solutions, conflict management, conflict resolution, communication skills, communication skills training,complaint management, consultation, corporate retreat, disclosure training, dispute resolution design, employee opinion survey follow-up, executive coaching, facilitation, health care, health care administration, health care retreat, human resources, incentive compensation, interim executive, keynote speaker, leadership development, management education, management retreat, mediation, medical error disclosure, medical ethics, medical liability, medical staff, medical staff development, medical staff dispute, medical staff education, medical staff leadership, medical staff retreats, negotiation, neutral, nursing education, organizational assessment, patient communication, patient complaint, patient safety, physician coaching, physician education, policies and procedures, problem solving, risk management, retreat, speaker, staff training, strategic planning, teamwork effectiveness, 360-degree feedback, training